User journey

All of our lovely content related to User journey



Thinking about your user's journey: Why every touchpoint matters

November 18th, 2019 — Have you ever had an experience with a business that’s damaged your opinion of them? Have you been on a journey with a business that’s let you down at one crucial touchpoint? Or do you have a story you’d like to share of a company that looked after you really well the whole way along?


5 top tips for improving your eCommerce site

October 28th, 2019 — How often do your customers visit your site without buying anything? Do they frequently abandon shopping baskets full of items at the checkout? Do they view your products but don’t follow through?


How to make a great eCommerce site

October 28th, 2019 — Once someone has arrived at your eCommerce store, how often do they complete the purchasing process? If you’re finding that you have a high bounce rate, or that people are abandoning items in their shopping basket, that might be because you need to improve the UX - user experience - of your site.


How to brief for your website - speculative design

October 7th, 2019 — How to brief your web agency.


A basic introduction to user journeys

June 17th, 2019 — Welcome to this week’s Monkey Monday. Matt and Chris are going back to the topic of user journeys to give you a more in-depth look at what they are and how they can help you in your marketing and communication. Check out our quick intro to user journeys here.


What are user journeys?

June 17th, 2019 — User journeys are the experience each user has of your brand, from first exposure through to purchasing and beyond.


Using user journeys to plan your website

January 3rd, 2019 — Happy Monday, everyone! In this Monkey Monday vlog, Matt and Chris are talking about user journeys – what they are and how they can help you plan your new website.

Let's talk

How can we help?

Subscribe to our newsletter for unique content, marketing insights and good times.

Upgrade your inbox